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Scale Plan Features

Complete guide to Scale plan features including AI insights, B2B intelligence, and enterprise-grade capabilities.

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Last updated: January 15, 2025

The Scale plan is built for organizations that need advanced analytics, AI-powered insights, and B2B intelligence features. Scale with confidence as your business grows.

Scale Plan Pricing

BillingPriceSavings
Monthly$90/month-

Limits & Resources

ResourceScale Limit
Events per month1,000,000
Websites50
Team members50
Data retention4 years

Everything in Pro, Plus

AI Insights

Automated intelligence for your data:

Anomaly Detection:

  • Automatic traffic spike alerts
  • Unusual pattern identification
  • Performance anomaly warnings

Trend Analysis:

  • AI-identified trends
  • Predictive patterns
  • Seasonal insights

Recommendations:

  • Performance suggestions
  • Content recommendations
  • Optimization tips

Natural Language Queries

Ask questions in plain English:

  • "What was my top traffic source last month?"
  • "Show me mobile vs desktop conversion rates"
  • "Which pages have the highest bounce rate?"

No complex filters needed - just ask!

B2B Intelligence

Scale Plan

Identify companies visiting your site:

Company Identification:

  • Company name resolution
  • Industry classification
  • Company size estimation
  • Contact enrichment

Account Analytics:

  • Company-level visit history
  • Engagement scoring
  • Multiple visitor tracking
  • Account journey mapping

Revenue Attribution

Track revenue across channels:

Attribution Models:

  • First-touch attribution
  • Last-touch attribution
  • Linear attribution
  • Time-decay attribution

Revenue Analytics:

  • Revenue by source
  • Revenue by campaign
  • Average order value
  • Customer lifetime insights

User Journeys

Understand how visitors navigate:

Path Analysis:

  • Common navigation paths
  • Entry to conversion journeys
  • Drop-off identification
  • Path optimization

Flow Visualization:

  • Interactive journey maps
  • Branch analysis
  • Comparison views

Custom Dashboards

Build your own views:

Dashboard Builder:

  • Drag-and-drop widgets
  • Custom metric displays
  • Multiple dashboards
  • Shareable links

Widget Options:

  • Charts and graphs
  • Metric cards
  • Tables
  • Heatmap previews

Saved Segments

Save complex filters:

Segment Features:

  • Save any filter combination
  • Name and organize segments
  • Apply with one click
  • Share with team

Common Segments:

  • Mobile users
  • High-value visitors
  • Regional audiences
  • Campaign respondents

Scheduled Reports

Automate reporting:

Report Features:

  • Daily/weekly/monthly schedules
  • Email delivery
  • Multiple recipients
  • Custom content

Report Types:

  • Traffic summaries
  • Goal performance
  • Executive dashboards
  • Custom metrics

SSO/SAML Integration

Single sign-on for your organization:

  • SAML 2.0 and OAuth/OIDC support
  • Major identity providers (Okta, Entra ID, Google Workspace)
  • Centralized authentication

See SAML Configuration or OAuth/OIDC Setup for details.

Priority Support

Get help faster:

  • Faster response times
  • Dedicated support queue
  • Phone support option
  • Onboarding assistance

Scale Use Cases

Marketing Agencies

  • Manage multiple clients
  • White-label reporting
  • Cross-client insights
  • Scalable pricing

B2B Companies

  • Company identification
  • ABM insights
  • Sales team alerts
  • Revenue attribution

High-Traffic Sites

  • 1M events/month capacity
  • 4-year data retention
  • Performance at scale
  • API rate limits

Enterprise Teams

  • 50 team members
  • Role-based access
  • Custom dashboards
  • Scheduled reports

Scale vs Pro Comparison

FeatureProScale
Events/month100,0001,000,000
Websites1050
Team Members1050
Retention2 years4 years
AI Insights✓ (20 msgs/day)✓ (75 msgs/day)
Revenue Attribution
B2B Intelligence
Agency Dashboard
Stealth Mode
SSO/SAML
Advanced Audit
Priority Support

Scale vs Enterprise Comparison

FeatureScaleEnterprise
Events/month1,000,000Unlimited
Websites50Unlimited
Team Members50Unlimited
Retention4 years4 years base (custom up to 7 years)
SSO/SAML
White-label
Dedicated Support
Custom Contracts
SLA

Getting Started with Scale

1

Upgrade Your Plan

Go to Settings → Billing → Upgrade to Scale.

2

Explore AI Insights

Check the Insights tab for automated recommendations.

3

Set Up B2B Intelligence

Configure company identification settings.

4

Build Custom Dashboard

Create a dashboard tailored to your needs.

5

Create Segments

Save frequently-used filters as segments.

6

Schedule Reports

Set up automated report delivery.

Scale Plan FAQs

What happens if I exceed 1M events?

You'll be notified at 80% usage. Options include:

  • Pay for overage
  • Upgrade to Enterprise
  • Optimize tracking

Can I try Scale before committing?

Contact sales for an extended trial or demo.

Is there a minimum contract?

Monthly billing with no minimum commitment. Annual saves 17%.

Can I still access Pro features?

Yes, Scale includes everything in Pro plus more.

What's the upgrade process?

Instant upgrade from billing settings. Features activate immediately.

Next Steps

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