Billing & Subscriptions
Manage your subscription, understand plan features, update payment methods, and access invoices and usage tracking.
Can I cancel my subscription anytime?
Yes — Zenovay subscriptions are month-to-month with no contract. You keep paid features until the end of the cycle, then drop to Free automatically.
Canceling Your Subscription
How to cancel your Zenovay subscription, what happens to your data, and alternatives to consider. Learn about cancel in this billing and subscriptions guide.
Downgrading Your Plan
How to downgrade your Zenovay subscription and understand what happens to your data and features. Learn about downgrade in this billing and subscriptions guide.
Enterprise Plan Features
Comprehensive guide to Zenovay Enterprise features including SSO, white-labeling, and custom solutions. Explore enterprise setup and best practices.
What happens when I hit my plan's event limit?
Zenovay never silently bills you for overages. When you hit your plan's monthly event cap, here's exactly what happens — and your options.
What does the Free plan include?
Everything you get on Zenovay's Free plan: 10,000 monthly events, 1 website, 2 team members, 12-month retention, full 3D globe, and what's NOT included.
Free Tier Features
Everything included in Zenovay's Free plan and how to make the most of your free account. Learn about free in this billing and subscriptions guide.
Invoice History
Access and download your billing history, invoices, and receipts for accounting and expense tracking. Explore invoices setup and best practices.
Managing Payment Methods
Managing Payment Methods: How to add, update, and remove payment methods for your Zenovay subscription. Read this billing and subscriptions guide to learn more.
Pay-As-You-Go & Overage Pricing
Understanding flexible usage options, overage charges, and pay-as-you-go pricing for scaling beyond plan limits. Explore pricing setup and best practices.
PAYG Pricing: Event Quotas & Overage Rates
Understand pay-as-you-go pricing for website events, API requests, and proxy events. Learn about free quotas, overage rates by plan tier, and how to monitor usage.
Subscription Plans Overview
Complete overview of all Zenovay subscription plans, features, pricing, and how to choose the right plan for your needs.
Pro Plan Features
Detailed guide to all features included in the Zenovay Pro plan for growing businesses. Learn about pro in this billing and subscriptions guide.
Scale Plan Features
Complete guide to Scale plan features including AI insights, B2B intelligence, and enterprise-grade capabilities. Explore scale setup and best practices.
Upgrading Your Subscription
Step-by-step guide to upgrading your Zenovay subscription with details on billing, prorating, and feature activation. Explore upgrade setup and best practices.
How does usage-based pricing work for Pro and Scale?
A plain-English walkthrough of how Zenovay charges Pro and Scale customers when their event volume goes above the included monthly cap.
Usage limit warnings (80% / 95%)
Zenovay shows you a one-time toast when you cross 80% and again at 95% of your monthly event quota — so there are no surprises when you hit your plan's limit.
Usage Tracking & Alerts
Monitor your event usage, set up alerts, and avoid unexpected overages on your Zenovay subscription. Learn about usage in this billing and subscriptions guide.
Yearly billing — Save 20%
Switch any paid Zenovay plan from monthly to yearly billing for a 20% discount. Same features, same limits — billed once a year instead of monthly.