Pay-As-You-Go & Overage Pricing

Need flexibility beyond your plan limits? Learn about overage options and pay-as-you-go pricing for scaling your analytics.

How Pay-As-You-Go Works

Pro Plan

Pay-as-you-go allows you to exceed plan limits without upgrading:

Continue tracking beyond your event limit
Pay only for additional events used
No service interruption
Charged at end of billing cycle

Overage Options

Hard Limit (Default)

Standard behavior:

Tracking stops at limit
No additional charges
Resets next billing cycle
Safe, predictable billing

Soft Limit (Overage Enabled)

Flexible option:

Continue tracking past limit
Overage charges apply
Billed at cycle end
Never lose data

Auto-Upgrade

Automatic plan change:

Automatically upgrade tier when limit approached
Prorated charges for remainder of cycle
Seamless transition
No manual intervention

Configuring Overage Settings

Go to Billing Settings
Navigate to Settings → Billing.
Find Overage Settings
Click "Usage & Overages" section.
Select Option
Choose: Hard Limit, Soft Limit, or Auto-Upgrade.
Set Cap (Optional)
If using Soft Limit, set maximum overage spend.
Save Settings
Click "Save" to apply changes.

Overage Pricing

Event Overage Rates

Pro Plan

Overage is charged per 100,000 events and varies by event type:

Plan	Website Events (per 100K)	API Events (per 100K)	Proxy Events (per 100K)
Pro	$12	$15	$10
Scale	$10	$12	$8
Enterprise	$8	$10	$5

Each paid plan includes a generous free event quota before overage applies:

Plan	Free Website Events	Free API Requests	Free Proxy Events
Pro	100,000	50,000	100,000
Scale	1,000,000	500,000	1,000,000

Example Calculations

Pro Plan Overage:

Free quota: 100,000 website events
Actual usage: 250,000 website events
Overage: 150,000 events (1.5 units of 100K)
Overage charge: 1.5 × $12 = $18.00
Total bill: $20 + $18 = $38.00

Scale Plan Overage:

Free quota: 1,000,000 website events
Actual usage: 1,300,000 website events
Overage: 300,000 events (3 units of 100K)
Overage charge: 3 × $10 = $30.00
Total bill: $90 + $30 = $120.00

The Free plan does not include pay-as-you-go. Tracking stops at the 10,000 event limit. Upgrade to Pro or Scale to enable overage billing.

Spending Caps

Setting a Cap

Protect against unexpected charges:

Go to Settings → Billing → Overages
Enable "Spending Cap"
Set maximum overage amount
Tracking stops when cap reached

Cap Options

Cap Type	Description
Monthly Cap	Maximum overage per billing cycle
Per-Event Cap	Maximum events to track over limit
Annual Cap	Total overage limit for year

When Cap Is Reached

If your cap is hit:

Tracking pauses (like hard limit)
Alert notification sent
Resume by raising cap or upgrading
Data already collected is preserved

Billing for Overages

When You're Charged

Overage charges appear:

At end of billing cycle
On your regular invoice
As separate line item
With detailed breakdown

Invoice Details

Your invoice shows:

Zenovay Pro Plan - Monthly                  $20.00
Website Event Overage (150,000 events)      $18.00
---------------------------------------------------
Total                                       $38.00

Payment Method

Overages charged to:

Your default payment method
Same card as subscription
Update in Payment Settings if needed

Comparing Options

When to Use Each

Situation	Best Option
Predictable traffic	Hard Limit
Occasional spikes	Soft Limit with cap
Consistent growth	Auto-Upgrade
Seasonal variation	Soft Limit with spending cap
Large campaigns	Upgrade to higher tier

Cost Comparison Example

For 250,000 website events/month:

Option	Monthly Cost
Pro + Overage	$20 + $18 (150K overage) = $38
Scale Plan	$90 (with 1M free events)

Recommendation: Pro with overage is cost-effective until you consistently exceed ~600K events/month, at which point Scale becomes the better value.

Auto-Upgrade Rules

How Auto-Upgrade Works

When enabled:

System monitors usage
At 90% of limit, evaluates
If projected to exceed, upgrades
Prorated charge applied
New limit takes effect

Upgrade Thresholds

Current	Upgrades To	Trigger
Pro	Scale	Projected 100K+
Scale	Enterprise Contact	Projected 1M+

Controlling Auto-Upgrade

Options to customize:

Enable/disable auto-upgrade
Set upgrade threshold (80%, 90%, 95%)
Require email confirmation
Set maximum plan to upgrade to

Enterprise Flexibility

Enterprise Plan

Enterprise accounts have custom options:

Negotiated Rates

Volume discounts
Custom event pricing
Committed use discounts
Annual prepayment options

Flexible Terms

Burst capacity included
Reserved capacity pools
Cross-month rollover
Custom billing cycles

Contact for Enterprise

For enterprise pricing:

Email: enterprise@zenovay.com
Schedule a call
Discuss your specific needs

Best Practices

Monitor Regularly

Check usage weekly
Set alerts at 50% and 75%
Review trends monthly
Plan for growth

Budget Planning

Estimate event volume
Choose appropriate plan
Set spending caps for safety

Optimize Usage

Filter bot traffic
Exclude internal IPs
Track essential pages only
Use sampling for high volume

FAQ

When do overages get charged?

At the end of your billing cycle, on your regular invoice.

Can I disable overages?

Yes, use Hard Limit mode to stop tracking at your plan limit.

What's the cheapest option for spikes?

Soft Limit with a spending cap for occasional spikes. Pay-as-you-go billing handles events beyond your free quota automatically.