Zenovay offers four subscription tiers to match your analytics needs, from free personal use to enterprise-grade solutions. This guide provides a complete overview of all plans.
Plan Comparison
Quick Overview
| Feature | Free | Pro | Scale | Enterprise |
|---|---|---|---|---|
| Price | $0 | $20/mo | $90/mo | Custom |
| Events/month | 10,000 | 100,000 | 1,000,000 | Unlimited |
| Websites | 1 | 5 | 10 | Unlimited |
| Team Members | 2 | 5 | 25 | Unlimited |
| Data Retention | 1 year | 2 years | 4 years | Custom |
Free Plan
What's Included
Core Analytics:
- Real-time visitor tracking
- Page view analytics
- Traffic source analysis
- Geographic data
- Device & browser analytics
Visualization:
- 3D Globe
- Live visitor view
- Basic charts and graphs
Limits:
- 10,000 events per month
- 1 website
- 2 team members
- 1-year data retention
Best For
- Personal blogs
- Side projects
- Testing Zenovay
- Low-traffic sites
Pro Plan
Everything in Free, Plus
Advanced Features:
- Session replay recordings
- Click and scroll heatmaps
- JavaScript error tracking
- Core Web Vitals monitoring
- Conversion goals and funnels
- First-party tracking
- Uptime monitoring
Enhanced Data:
- 2-year data retention
- Data export (CSV/JSON)
- API access
- Date comparisons
Increased Limits:
- 100,000 events per month
- 5 websites
- 5 team members
Best For
- Growing businesses
- Marketing teams
- E-commerce sites
- Professional bloggers
- Small agencies
Scale Plan
Everything in Pro, Plus
AI & Intelligence:
- AI-powered insights
- Automated anomaly detection
- Natural language queries
- Weekly digest reports
B2B Features:
- Company identification
- Account-based analytics
- User journeys
Advanced Tools:
- Custom dashboards
- Saved segments
- Scheduled reports
- SSO/SAML integration
- Priority support
Increased Limits:
- 1,000,000 events per month
- 10 websites
- 25 team members
- 4-year data retention
Best For
- Mid-size companies
- Multi-brand organizations
- Marketing agencies
- High-traffic sites
- B2B companies
Enterprise Plan
Everything in Scale, Plus
Enterprise Features:
- Custom branding & white-label
- Agency dashboard
- Custom data retention
- Dedicated account manager
- SLA guarantees
- Custom integrations
- Audit logging
Unlimited:
- Unlimited events
- Unlimited websites
- Unlimited team members
- Custom retention (up to 7 years)
Best For
- Large enterprises
- Marketing agencies needing white-label
- Regulated industries
- Organizations needing custom data retention
- High-security environments
Feature Availability Matrix
Analytics Features
| Feature | Free | Pro | Scale | Enterprise |
|---|---|---|---|---|
| Real-time Analytics | ✓ | ✓ | ✓ | ✓ |
| 3D Globe | ✓ | ✓ | ✓ | ✓ |
| Traffic Sources | ✓ | ✓ | ✓ | ✓ |
| Geographic Data | ✓ | ✓ | ✓ | ✓ |
| Device Analytics | ✓ | ✓ | ✓ | ✓ |
| Session Replay | - | ✓ | ✓ | ✓ |
| Heatmaps | - | ✓ | ✓ | ✓ |
| Error Tracking | - | ✓ | ✓ | ✓ |
| Performance | - | ✓ | ✓ | ✓ |
| Goals & Funnels | - | ✓ | ✓ | ✓ |
| AI Insights | - | ✓ | ✓ | ✓ |
| Revenue Attribution | - | ✓ | ✓ | ✓ |
| B2B Intelligence | - | - | ✓ | ✓ |
Data & Export
| Feature | Free | Pro | Scale | Enterprise |
|---|---|---|---|---|
| Data Export | - | ✓ | ✓ | ✓ |
| API Access | - | ✓ | ✓ | ✓ |
| Date Comparison | - | ✓ | ✓ | ✓ |
| Custom Reports | - | - | ✓ | ✓ |
| Scheduled Reports | - | - | ✓ | ✓ |
| Webhooks | - | ✓ | ✓ | ✓ |
Team & Security
| Feature | Free | Pro | Scale | Enterprise |
|---|---|---|---|---|
| Team Members | 2 | 5 | 25 | Unlimited |
| Role Permissions | Basic | ✓ | ✓ | ✓ |
| Custom Roles | - | - | - | ✓ |
| SSO/SAML | - | - | ✓ | ✓ |
| Audit Logs | - | - | ✓ | ✓ |
| White-label | - | - | - | ✓ |
Choosing the Right Plan
Choose Free If
- You're just starting out
- You have a personal project
- You're testing Zenovay
- Low traffic (<10K events/month)
Choose Pro If
- You need session replay or heatmaps
- You want longer data retention
- You track multiple websites
- You need error and performance monitoring
- You have a small team
Choose Scale If
- You have high traffic (>100K events/month)
- You need B2B company identification
- You need SSO integration (SAML, OAuth, OIDC)
- You need agency dashboard
- You have a large team (>5 members)
Choose Enterprise If
- You require custom data retention (up to 7 years)
- You need white-label or custom branding
- You're an agency with many clients
- You need dedicated support and a named CSM
- You have compliance requirements (SOC 2, HIPAA)
Payment Options
Accepted Methods
- All major credit cards (Visa, Mastercard, Amex, Discover)
- Debit cards
- Enterprise: Invoice/wire transfer
Billing Cycles
- Monthly: Pay each month, cancel anytime
- Annual: Save 17%, paid yearly upfront
Money-Back Guarantee
Pro and Scale Plans
- 14-day free trial available
- Full refund within first 30 days
- No questions asked
Enterprise
- Custom trial periods available
- Contact sales for terms
Changing Plans
Upgrading
Upgrade anytime from your billing settings:
- Features activate immediately
- Prorated billing applies
- No downtime
Downgrading
Downgrade at billing cycle end:
- Keeps access until period ends
- Data may be affected by retention limits
- Some features become unavailable
FAQ
Can I try before buying?
Yes, the Free plan lets you try core features. Pro/Scale have trial options.
What happens if I exceed my event limit?
Events continue tracking; you're notified and may see overage charges or need to upgrade.
Can I switch plans mid-month?
Yes, upgrades are prorated. Downgrades take effect at cycle end.
Are there setup fees?
No setup fees for any plan. Enterprise may have onboarding services.
Do you offer discounts?
- 17% off with annual billing
- Non-profit discounts available
- Contact sales for volume discounts