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Understanding Subscription Tiers

Complete guide to Zenovay's subscription plans, features, and how to choose the right tier for your needs.

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Last updated: January 15, 2025

Zenovay offers four subscription tiers designed to scale with your business. This guide helps you understand each plan and choose the right one.

Plan Overview

FeatureFreeProScaleEnterprise
Monthly Events3,000100,0001,000,000Unlimited
Websites11050Unlimited
Team Members21050Unlimited
Data Retention1 year2 years4 yearsCustom
SupportCommunityEmailPriorityDedicated

Free Plan

Perfect for personal projects, blogs, and getting started with analytics.

Included Features

  • 3,000 events/month: Page views, clicks, and custom events
  • 1 website: Track a single domain
  • 2 team members: Collaborate with one other person
  • 1-year data retention: Full year of analytics
  • Core analytics: Visitors, page views, sources, geography
  • 3D Globe: Interactive visitor visualization
  • Real-time Live view: See current visitors

Best For

  • Personal blogs and portfolios
  • Side projects
  • Evaluating Zenovay before upgrading
  • Small websites with limited traffic

The Free plan has no credit card requirement. Use it as long as you need.

Pro Plan

Designed for growing businesses and professionals who need more insights.

All Free Features Plus

  • 100,000 events/month: 10x more capacity
  • 10 websites: Track multiple domains
  • 10 team members: Larger team collaboration
  • 2-year data retention: Historical analysis
  • Session Replay: Watch visitor recordings
  • Heatmaps: Click and scroll visualizations
  • Error Tracking: JavaScript error monitoring
  • Performance Monitoring: Core Web Vitals
  • Goals & Funnels: Conversion tracking
  • First-party Tracking: Ad-blocker resistant
  • Data Export: CSV and API access
  • Uptime Monitoring: Website availability alerts

Best For

  • Growing startups
  • Marketing teams
  • E-commerce sites
  • Professional bloggers
  • Small to medium businesses

Pricing

  • Monthly: $20/month

Scale Plan

Built for larger organizations with advanced analytics needs.

All Pro Features Plus

  • 1,000,000 events/month: High-traffic capacity
  • 50 websites: Manage extensive web properties
  • 50 team members: Large team collaboration
  • 4-year data retention: Long-term analysis
  • AI Insights: Automated anomaly detection
  • Natural Language Queries: Ask questions in plain English
  • Revenue Attribution: Track revenue by source
  • B2B Intelligence: Company identification
  • User Journeys: Path analysis
  • Custom Dashboards: Build personalized views
  • Priority Support: Faster response times
  • API Rate Limits: Higher API quotas

Best For

  • Mid-size companies
  • Multi-brand organizations
  • Marketing agencies
  • High-traffic websites
  • B2B companies

Pricing

  • Monthly: $90/month

Enterprise Plan

Custom solutions for large organizations with specific requirements.

All Scale Features Plus

  • Unlimited events: No traffic limits
  • Unlimited websites: Track everything
  • Unlimited team members: Entire organization
  • Custom data retention: Unlimited retention options
  • Custom Branding: White-label dashboards
  • Agency Dashboard: Multi-client management
  • Dedicated Support: Named account manager
  • SLA Guarantee: Uptime commitments
  • Custom Integrations: Tailored solutions
  • Audit Logging: Compliance features

Best For

  • Large enterprises
  • Agencies with many clients needing white-label
  • Regulated industries
  • Organizations needing custom data retention
  • High-security environments

Pricing

Custom pricing based on requirements. Contact Sales.

Feature Comparison

Analytics Features

FeatureFreeProScaleEnterprise
Real-time AnalyticsYesYesYesYes
3D GlobeYesYesYesYes
Traffic SourcesYesYesYesYes
Geographic DataYesYesYesYes
Device AnalyticsYesYesYesYes
Custom Date RangesYesYesYesYes
Data Export-YesYesYes
API Access-YesYesYes

Advanced Features

FeatureFreeProScaleEnterprise
Session Replay-YesYesYes
Heatmaps-YesYesYes
Error Tracking-YesYesYes
Performance Metrics-YesYesYes
Goals & Funnels-YesYesYes
First-party Tracking-YesYesYes
Uptime Monitoring-YesYesYes

AI & Intelligence

FeatureFreeProScaleEnterprise
Visitor ScoringBasicFullFullFull
AI Insights-Yes (20/day)Yes (75/day)Yes (300/day)
Revenue Attribution-YesYesYes
B2B Intelligence--YesYes
Stealth Mode--YesYes
Agency Dashboard--YesYes

Team & Security

FeatureFreeProScaleEnterprise
Team Members21050Unlimited
Role-based AccessBasicYesYesYes
Custom Roles---Yes
SSO/SAML--YesYes
Audit Logs--YesYes
Dedicated Support---Yes

Choosing the Right Plan

Choose Free If

  • You're just starting out
  • You have a personal project
  • You want to test Zenovay
  • You have low traffic (<3K events/month)

Choose Pro If

  • You need session replay or heatmaps
  • You want longer data retention
  • You track multiple websites
  • You need to collaborate with a small team
  • You want error and performance monitoring

Choose Scale If

  • You have high traffic (>100K events/month)
  • You need AI-powered insights
  • You do B2B marketing
  • You track revenue
  • You have a large team

Choose Enterprise If

  • You need SSO integration
  • You require custom data retention
  • You're an agency with many clients
  • You need dedicated support
  • You have compliance requirements

Overage Handling

If you exceed your plan's event limit:

Free Plan

Events stop being recorded after limit. Upgrade to continue tracking.

  • You're notified at 80% usage
  • Events continue recording
  • Overage billed at plan-specific rate
  • Option to upgrade before overage

Usage Alerts

Set up usage alerts in Settings → Billing to be notified before hitting limits.

Next Steps

Related articles

First-Party vs Third-Party Tracking

Understand the differences between first-party and third-party tracking, and learn how to set up first-party tracking for better accuracy.

Free Tier Limitations

Understand what's included in Zenovay's Free plan and its limitations to help you decide when to upgrade.

Installing the Tracking Script

Learn how to add the Zenovay tracking script to your website using various methods including HTML, npm, and CMS integrations.

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