Zenovay Help Center

After installing the Zenovay tracking script, it's important to verify that everything is working correctly. This guide shows you multiple ways to confirm your installation.

Method 1: Live Dashboard Check

The easiest way to verify tracking:

Open Your Dashboard

Go to the Live Tab

Click on the Live tab in your dashboard navigation.

Visit Your Website

Open your website in a new browser tab (preferably in incognito mode).

Watch for Your Visit

Within seconds, you should see your visit appear in the Live tab with your location.

If you see your visit appear, your tracking is working correctly!

Method 2: Browser DevTools

For a more technical verification:

Open your website in Chrome, Firefox, or Edge
Press F12 to open Developer Tools
Go to the Network tab
Refresh the page
Filter by typing "zenovay" or "tracker"

You should see requests like:

z.js - The tracking script loading
track or collect - Page view events being sent

Check Response Codes

Look for HTTP 200 or 204 response codes. These indicate successful tracking requests.

Method 3: Debug Mode

Enable debug mode to see tracking activity in the browser console:

<script
  defer
  src="https://api.zenovay.com/z.js"
  data-tracking-code="YOUR_TRACKING_CODE"
  data-debug="true"
></script>

With debug mode enabled:

Open your website
Open the browser console (F12 → Console tab)
You'll see messages like:
- [Zenovay] Initialized with tracking code: zv_xxx
- [Zenovay] Page view tracked: /your-page

Method 4: Analytics Tab

After a few page views:

Go to your Zenovay dashboard
Click the Analytics tab
Check for data in the visitor chart
Look for entries in "Top Pages" and "Countries"

Analytics data may take a few minutes to appear as it's processed in batches.

Verification Checklist

Use this checklist to ensure everything is set up correctly:

Tracking script is in the <head> section of your HTML
Tracking code matches what's in your dashboard
No JavaScript errors in browser console
Network requests to Zenovay are succeeding (200/204 status)
Live tab shows your test visits
Analytics tab shows data after a few minutes

Common Issues

Script Not Loading

Content Security Policy

If your site uses CSP headers, ensure api.zenovay.com and *.zenovay.com are allowed in your script-src and connect-src directives.

Visits Not Appearing

Possible causes:

Ad blocker enabled: Try in incognito without extensions
Wrong tracking code: Double-check it matches your dashboard
Localhost testing: By default, localhost visits aren't tracked
Cached page: Clear your browser cache and try again

Data Delays

Analytics data is processed every few minutes. If you don't see data immediately:

Wait 5-10 minutes
Refresh your dashboard
Check the Live tab (it's real-time)

Testing from Different Locations

To verify geographic tracking:

Use a VPN to connect from different locations
Check the Live tab to see different countries appearing
View the 3D Globe to see visitor markers worldwide

Next Steps

Now that tracking is verified:

Verifying Your Installation