Platform Requirements

Zenovay is designed to work across all modern platforms. This guide covers the technical requirements for both the dashboard and tracking script.

Dashboard Requirements

Supported Browsers

Browser	Minimum Version	Recommended
Chrome	90+	Latest
Firefox	88+	Latest
Safari	14+	Latest
Edge	90+	Latest
Opera	76+	Latest

Device Requirements

Desktop/Laptop

• Any modern computer from 2018+
• 4GB RAM minimum (8GB recommended)
• Stable internet connection

Tablet

• iPad (iOS 14+)
• Android tablets (Android 8+)
• Surface devices (Edge browser)

Mobile

• iPhone (iOS 14+)
• Android phones (Android 8+)
• Modern mobile browser

Screen Resolution

Device	Minimum	Recommended
Desktop	1280×720	1920×1080+
Tablet	768×1024	1024×1366+
Mobile	375×667	Any modern phone

The dashboard is fully responsive and adapts to all screen sizes.

JavaScript Requirements

The dashboard requires JavaScript to be enabled. Features that depend on JavaScript:

• Real-time updates
• Interactive charts
• 3D Globe visualization
• Date pickers and filters
• Session replay player

Tracking Script Requirements

Visitor Browser Support

The Zenovay tracking script supports all major browsers:

Browser	Minimum Version
Chrome	60+
Firefox	55+
Safari	12+
Edge	79+
Opera	47+
Samsung Internet	8+

Older Browser Support

For older browsers (IE11, older mobile):

• Basic tracking still works
• Some features may be limited
• Script gracefully degrades

Script Size

Metric	Value
Script size	~5KB gzipped
Load time impact	< 50ms
Memory usage	< 2MB

The script is optimized for minimal performance impact.

Website Compatibility

Supported Platforms

Zenovay works with any website that can include JavaScript:

Static Sites:

• HTML/CSS/JS sites
• Hugo, Jekyll, Gatsby
• Eleventy, Astro
• Any static site generator

Dynamic Sites:

• WordPress
• Drupal, Joomla
• Custom PHP sites
• Ruby on Rails
• Django, Flask

JavaScript Frameworks:

• React, Next.js
• Vue.js, Nuxt
• Angular
• Svelte, SvelteKit
• Remix, Solid

E-commerce:

• Shopify
• WooCommerce
• Magento
• BigCommerce
• Custom platforms

No-Code/CMS:

• Webflow
• Squarespace
• Wix
• Ghost
• Contentful

SPA Support

Single Page Applications are fully supported:

// Auto-tracking (default)
// Zenovay automatically detects navigation changes

// Manual tracking (if needed)
zenovay('page')

The script uses:

• History API detection
• Hash change detection
• MutationObserver fallback

Network Requirements

Firewall Considerations

If your organization uses a firewall, ensure these domains are accessible:

Domain	Purpose
app.zenovay.com	Dashboard access
api.zenovay.com	Data collection
auth.zenovay.com	Authentication
*.zenovay.com	All Zenovay services

Port Requirements

• HTTPS (port 443) for all communications
• No special ports required

Proxy Support

The dashboard works through corporate proxies that allow HTTPS traffic. Contact your IT department if you have access issues.

Content Security Policy

If your website uses CSP headers, add Zenovay to your policy:

Content-Security-Policy:
  script-src 'self' https://api.zenovay.com;
  connect-src 'self' https://api.zenovay.com;

Required Directives

Directive	Value
script-src	https://api.zenovay.com
connect-src	https://api.zenovay.com

For first-party tracking, use your subdomain instead.

API Requirements

HTTP Client Requirements

Requirement	Value
Protocol	HTTPS only
TLS Version	1.2 or higher
Content-Type	application/json

Rate Limits

Plan	Requests/minute
Free	60
Pro	300
Scale	1,000
Enterprise	Custom

See API Rate Limits for details.

Performance Considerations

Dashboard Performance

For best dashboard experience:

• Use a wired connection for large data sets
• Close unused browser tabs
• Use Chrome for best 3D Globe performance
• Allow JavaScript and WebGL

Tracking Script Performance

The tracking script is optimized to:

• Load asynchronously (non-blocking)
• Use minimal bandwidth
• Have no impact on Core Web Vitals
• Work offline (queues events)

WebGL Requirements

The 3D Globe requires WebGL support:

• Enabled by default in modern browsers
• May be disabled in some corporate environments
• Falls back gracefully if unavailable

To check WebGL support, visit: get.webgl.org

Cookie Requirements

Dashboard Cookies

The dashboard uses cookies for:

• Authentication (required)
• Preferences (optional)
• Session management (required)

Tracking Cookies

By default, tracking uses a first-party cookie for visitor identification. Cookie-less mode is available.

Mode	Cookie	Accuracy
Standard	Yes (first-party)	Higher
Cookie-less	No	Moderate

Accessibility

The Zenovay dashboard aims to be accessible:

• Keyboard navigation support
• Screen reader compatibility
• Color contrast compliance
• Focus indicators

We continuously improve accessibility. Report issues to support@zenovay.com.

Troubleshooting

"JavaScript Required" Message

1. Enable JavaScript in browser settings
2. Disable content blockers temporarily
3. Try a different browser

3D Globe Not Loading

1. Check WebGL is enabled
2. Update graphics drivers
3. Try Chrome (best WebGL support)
4. Check browser console for errors

Slow Dashboard

1. Reduce date range
2. Close other browser tabs
3. Try incognito mode
4. Check network speed

Script Not Tracking

See Troubleshooting: Tracking Not Working

Next Steps

• Install the tracking script
• Verify your installation
• Browser compatibility issues