Pro Plan10 minutesintermediate

Goal Attribution

Understand which traffic sources, campaigns, and pages drive conversions with goal attribution models.

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Last updated: January 15, 2025
Pro Plan

Attribution helps you understand what drives conversions. Learn which traffic sources, campaigns, and touchpoints deserve credit.

What Is Attribution?

Attribution assigns credit for conversions:

User Journey:
Google Ad → Blog Post → Direct Visit → Purchase

Which touchpoint gets credit?

Why Attribution Matters

Without attribution, you can't know:

  • Which marketing works
  • Where to invest budget
  • What content converts
  • Which campaigns succeed

Attribution Models

Last Touch (Default)

Credit goes to the final touchpoint:

JourneyCredited Source
Google → Facebook → DirectDirect
Organic → Email → PurchaseEmail

Best for:

  • Simple analysis
  • Direct response campaigns
  • Immediate conversions

First Touch

Credit goes to the first touchpoint:

JourneyCredited Source
Google → Facebook → DirectGoogle
Organic → Email → PurchaseOrganic

Best for:

  • Understanding discovery
  • Awareness campaigns
  • Brand measurement

Linear

Credit split equally:

JourneyCredit Distribution
Google → Facebook → Direct33% each
Organic → Email → Purchase50% each

Best for:

  • Valuing all touchpoints
  • Long consideration cycles
  • Multiple campaign types

Time Decay

Recent touchpoints get more credit:

JourneyCredit Distribution
Google → Facebook → Direct15% / 30% / 55%

Best for:

  • Long sales cycles
  • Many touchpoints
  • Recency importance

Position Based (U-Shaped)

Scale Plan

First and last get most credit:

JourneyCredit Distribution
Google → Facebook → Direct40% / 20% / 40%

Best for:

  • Valuing discovery and conversion
  • B2B marketing
  • Balanced view

Viewing Attribution

Attribution Report

Go to Analytics → Attribution:

SourceLast TouchFirst TouchLinear
Google Ads456252
Organic384540
Direct521835
Email30822

Insights from Comparison

From above:

  • Google Ads drives discovery (First > Last)
  • Direct closes sales (Last > First)
  • Email nurtures (Linear balanced)

Changing Models

  1. Open Attribution report
  2. Select attribution model
  3. View updated credit

Attribution Window

What Is the Window?

Time period for crediting sources:

Attribution window: 30 days

Day 1: Google click
Day 15: Facebook click
Day 20: Purchase → Both credited (within window)

Day 1: Google click
Day 45: Purchase → Not credited (outside window)

Window Options

WindowUse Case
7 daysQuick purchases
14 daysStandard e-commerce
30 daysConsidered purchases
60 daysB2B, high-value
90 daysEnterprise sales

Choosing a Window

Consider:

  • Typical time to purchase
  • Industry norms
  • Customer behavior data
  • Average deal value

Source Attribution

Traffic Sources

See goal credit by source:

SourceConversionsRateValue
Organic Search1503.2%$15,000
Google Ads1204.1%$12,000
Facebook852.8%$8,500
Email955.2%$9,500
Direct2001.5%$20,000

Key Metrics

MetricDescription
ConversionsTotal credited goals
Conversion RateConversions / Sessions
ValueTotal goal value
Cost per ConversionAd spend / Conversions

Source Drill-Down

Click any source to see:

  • Specific campaigns
  • Keywords (for search)
  • Individual referrers
  • Landing pages

Campaign Attribution

Campaign Tracking

Use UTM parameters:

yousite.com/?utm_source=facebook
            &utm_medium=cpc
            &utm_campaign=spring_sale
            &utm_content=ad_variation_1

Campaign Report

CampaignConversionsValueCostROAS
Spring Sale85$8,500$2,0004.25x
New Product62$6,200$1,8003.44x
Retargeting120$12,000$1,5008.00x

Multi-Campaign Journeys

Scale Plan

See campaign paths:

Campaign A → Campaign B → Conversion

Page Attribution

Landing Page Performance

Which landing pages convert:

Landing PageVisitorsConversionsRate
/pricing5,0002505.0%
/features8,0002002.5%
/blog/post-112,0001201.0%

Content Attribution

See content that assists conversion:

ContentAssistsConversions
/blog/guide45030
/case-studies28085
/pricing120250

Assisted Conversions

Content that helps but isn't last touch:

  • Blog posts that educate
  • Comparison pages
  • FAQ content

Goal-Specific Attribution

By Goal Type

Compare attribution by goal:

GoalTop Source (Last)Top Source (First)
PurchaseDirectGoogle Ads
Sign UpOrganicBlog
DemoEmailLinkedIn

Goal Value Distribution

SourceLeads (Low)Sales (High)
Organic60%25%
Paid25%50%
Direct15%25%

Multi-Touch Journeys

Scale Plan

Viewing Full Journeys

See complete paths to conversion:

Journey 1: Google → Blog → Pricing → Direct → Purchase
Journey 2: Facebook → Home → Exit → Retarget → Purchase
Journey 3: Email → Pricing → Purchase

Common Patterns

Identify winning patterns:

  • Shortest paths
  • Most common paths
  • Highest value paths

Path Length Analysis

Path Length% of Conversions
1 touchpoint35%
2 touchpoints28%
3-4 touchpoints25%
5+ touchpoints12%

Optimization with Attribution

Budget Allocation

Use attribution to allocate spend:

SourceCurrent SpendAttributed ValueAction
Google$5,000$15,000Increase
Facebook$4,000$4,000Review
Display$3,000$1,500Reduce

Campaign Optimization

Based on attribution:

  • Double down on high performers
  • Fix or kill low performers
  • Test new similar campaigns

Content Strategy

Based on content attribution:

  • Create more converting content types
  • Improve high-traffic, low-conversion
  • Promote high-value content

Troubleshooting Attribution

Missing Attribution

If sources show as "Direct":

  • UTM parameters missing
  • Referrer stripped
  • Private browsing
  • App traffic

Inconsistent Data

If numbers don't match:

  • Check attribution window
  • Verify goal tracking
  • Compare models fairly

Low Touch Points

If paths are short:

  • Consider shorter window
  • Check cross-device
  • May be normal for product

Best Practices

Use Consistent UTMs

Standardize tagging:

  • Document UTM conventions
  • Use a UTM builder
  • Audit regularly

Compare Models

Don't rely on one model:

  • View multiple perspectives
  • Understand each model's bias
  • Make informed decisions

Consider the Customer

Match model to customer:

  • Quick purchases → Last touch
  • Research heavy → Linear or position
  • Long cycles → Time decay

Next Steps

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