Scale Plan5 minutesbeginner

Company Visit History

View detailed visit history for identified companies - see every page, session, and interaction over time.

b2bcompanieshistoryvisitstimeline
Last updated: January 15, 2025
Scale Plan

View complete visit history for any identified company. See every interaction, track engagement over time, and understand their buyer journey.

Accessing Company History

From Companies Dashboard

  1. Go to Analytics → Companies
  2. Click on any company name
  3. View company profile and history

Search for a company:

  1. Use search bar in Companies
  2. Enter company name or domain
  3. Click to view history

Company Profile

Overview Section

┌─────────────────────────────────────────────────────┐
│ Acme Corporation                                    │
│ ─────────────────────────────────────────────────── │
│                                                     │
│ Industry: Technology         Size: 500-1000        │
│ Location: San Francisco, CA                        │
│ Website: acme.com                                  │
│ LinkedIn: linkedin.com/company/acme                │
│                                                     │
│ ─────────────────────────────────────────────────── │
│                                                     │
│ Engagement Score: 85/100  [████████░░]             │
│                                                     │
│ First Visit: November 15, 2024                     │
│ Last Visit: January 15, 2025 (Today)              │
│ Total Visits: 47                                   │
│ Unique Visitors: 8                                 │
│ Total Time: 4h 32m                                 │
│ Pages Viewed: 156                                  │
│                                                     │
└─────────────────────────────────────────────────────┘

Key Metrics

MetricDescription
Engagement Score0-100 based on activity
First VisitWhen first identified
Last VisitMost recent activity
Total VisitsAll sessions combined
Unique VisitorsDifferent people (estimated)
Total TimeCumulative time on site
Pages ViewedTotal pageviews

Visit Timeline

Chronological View

See all visits in order:

January 2025

Jan 15 (Today) - 3 visits
├── 2:30 PM - 15 minutes
│   └── /pricing → /features → /demo-request ✓
├── 10:15 AM - 8 minutes
│   └── /blog/comparison → /features
└── 9:02 AM - 3 minutes
    └── /homepage → /pricing

Jan 12 - 2 visits
├── 4:45 PM - 12 minutes
│   └── /case-studies → /case-study/techcorp → /pricing
└── 11:30 AM - 5 minutes
    └── /blog/guide → /features

Jan 8 - 1 visit
└── 3:20 PM - 6 minutes
    └── /homepage → /about → /team

December 2024
...

Session Details

Click any visit for details:

Session: Jan 15, 2025 at 2:30 PM

Duration: 15 minutes
Pages: 5
Source: Google (organic)
Device: Desktop / Chrome / Windows
Location: San Francisco, CA

Page Flow:
1. /pricing (4:32)
   • Scrolled 85%
   • Clicked "Enterprise" tab

2. /features (3:15)
   • Viewed all sections
   • Clicked "Integrations"

3. /integrations (2:48)
   • Scrolled 60%

4. /demo-request (4:25)
   • Filled form
   • Submitted ✓

Goal Completed: Demo Request

Page Interest Analysis

Top Pages

Which pages they view most:

PageViewsAvg TimeLast Viewed
/pricing123:45Today
/features82:30Today
/case-studies64:15Jan 12
/integrations52:00Today
/documentation45:30Jan 10

Page Categories

Grouped by content type:

Page Interest Breakdown

Product Pages: 45%
├── /features (20%)
├── /pricing (15%)
└── /integrations (10%)

Content: 30%
├── /blog/* (15%)
├── /case-studies (10%)
└── /resources (5%)

Documentation: 15%
└── /docs/* (15%)

Other: 10%
├── /about (5%)
└── /homepage (5%)

Interest Over Time

See how focus changes:

Interest Timeline

November: Discovery
• Homepage, About, Team

December: Research
• Blog posts, Case studies

January: Evaluation
• Pricing, Features, Integrations
• Demo request submitted

Traffic Sources

How They Found You

SourceVisits%
Google (organic)1838%
Direct1226%
Google Ads817%
LinkedIn511%
Referral (techblog.com)48%

First vs Returning

Acquisition Source: Google (organic)
First Visit: Nov 15, 2024
Search Term: "analytics platform comparison"

Return Visit Sources:
• Direct: 12 visits (bookmarked)
• Google Ads: 8 visits (retargeting)
• LinkedIn: 5 visits (sponsored content)

Visitor Breakdown

Multiple Visitors

See different people from same company:

Visitors from Acme Corporation

Total Unique Visitors: 8 (estimated)

Identified:
• john@acme.com
  - 12 visits, 2h 15m total
  - Focus: Technical docs, API

• sarah@acme.com
  - 8 visits, 1h 30m total
  - Focus: Pricing, features

Anonymous:
• Visitor #1: 6 visits, pricing focus
• Visitor #2: 4 visits, blog reader
• Visitor #3-8: Light engagement

Visitor Patterns

MetricValue
Avg Visitors/Month3
Concurrent Visitors2 max
Visitor Growth+2 this month

Score Over Time

Engagement Score History

Nov: ██░░░░░░░░ 25
Dec: █████░░░░░ 52
Jan: ████████░░ 85 (current)

Key Events:
• Dec 1: First return visit (+15)
• Dec 15: Viewed pricing (+10)
• Jan 8: Multiple visitors (+12)
• Jan 15: Demo request (+20)

Activity Patterns

When they visit:

Visit Patterns

Day of Week:
Mon: ███████ 28%
Tue: █████ 22%
Wed: ████ 18%
Thu: ███ 15%
Fri: ██ 10%
Sat/Sun: █ 7%

Time of Day:
Morning (9-12): 35%
Afternoon (12-5): 45%
Evening (5-9): 15%
Night: 5%

Goals & Conversions

Goals Completed

GoalDateDetails
Demo RequestJan 15sarah@acme.com
Whitepaper DownloadJan 10john@acme.com
Newsletter SignupDec 20Unknown visitor

Conversion Path

Demo Request Conversion Path

Touch 1: Google search → /blog/guide
Touch 2: Direct → /features
Touch 3: Google Ads → /case-studies
Touch 4: Direct → /pricing
Touch 5: Direct → /demo-request ✓

Total Touchpoints: 5
Days to Convert: 35

Export Options

Export Company Data

  1. Open company profile
  2. Click "Export"
  3. Choose format

Available Formats

FormatContents
PDFVisual summary report
CSVAll visit data
JSONFull data export

Export Contents

  • Company information
  • All visits and sessions
  • Page views
  • Goals completed
  • Traffic sources
  • Timeline

Sharing

Share with Team

  1. Click "Share" on company profile
  2. Copy link
  3. Share with team members

CRM Integration

Enterprise Plan

Push history to CRM:

  • Auto-sync visits
  • Update activities
  • Trigger workflows

Best Practices

Regular Review

Check target companies:

  • Daily for Tier 1 accounts
  • Weekly for Tier 2
  • Monthly for Tier 3

Look for Signals

Key indicators:

  • Increased visit frequency
  • Multiple visitors
  • Pricing page focus
  • Documentation review
  • Return after quiet period

Context for Outreach

Use history for personalization:

  • Reference pages viewed
  • Mention their interests
  • Time outreach appropriately

Troubleshooting

Missing Visits

If visits don't show:

  • Check date range filter
  • Verify company identification
  • Allow processing time (1-2 hours)

Wrong Company

If data seems incorrect:

  • May be ISP, not company
  • Check for subsidiaries
  • Filter by confidence

Gaps in Timeline

If there are gaps:

  • Company may use VPN
  • Remote workers not matched
  • Ad blockers on some visits

Next Steps

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