Zenovay Enterprise provides advanced features for large organizations, agencies, and businesses with specific security, compliance, and customization needs.
Enterprise Features
Security & Authentication
| Feature | Description |
|---|---|
| SAML 2.0 SSO | Single sign-on with your IdP |
| OAuth/OIDC | Alternative SSO protocols |
| Enforced MFA | Require MFA for all users |
| Custom Password Policies | Set complexity requirements |
| IP Restrictions | Limit access by IP range |
| Session Controls | Custom timeout settings |
White-Label & Branding
| Feature | Description |
|---|---|
| Custom Domain | your-analytics.yourdomain.com |
| Remove Branding | No Zenovay logos |
| Custom Colors | Match your brand |
| Custom Login | Branded login page |
| Custom Emails | Your domain for notifications |
Data & Compliance
| Feature | Description |
|---|---|
| Extended Retention | 4 years base, custom available |
| Data Residency | Choose processing location |
| Advanced Audit Logs | Detailed activity tracking |
| HIPAA Ready | Healthcare compliance |
| SOC 2 Type II | Security compliance |
| Custom DPA | Tailored data agreements |
Scale & Performance
| Feature | Description |
|---|---|
| Unlimited Websites | No limits |
| Unlimited Team Members | No limits |
| Unlimited Organizations | Create as many as needed |
| Priority Processing | Faster data processing |
| Dedicated Infrastructure | Optional isolated setup |
Support & Services
| Feature | Description |
|---|---|
| Dedicated CSM | Named customer success manager |
| Priority Support | < 4 hour response SLA |
| Implementation Help | Guided setup assistance |
| Training Sessions | Team onboarding |
| Quarterly Reviews | Business reviews |
Enterprise vs Scale
| Feature | Scale | Enterprise |
|---|---|---|
| Websites | 50 | Unlimited |
| Team Members | 50 | Unlimited |
| Organizations | 5 | Unlimited |
| SSO/SAML | ✓ | ✓ |
| White-Label | ✗ | ✓ |
| Custom Domain | ✗ | ✓ |
| Data Retention | 4 years | Custom |
| Enforced MFA | ✗ | ✓ |
| IP Restrictions | ✗ | ✓ |
| Dedicated Support | ✗ | ✓ |
| Custom DPA | ✗ | ✓ |
| SLA | 99.9% | 99.99% |
Common Use Cases
Large Organizations
For companies with:
- 100+ analytics users
- Multiple departments
- Compliance requirements
- Existing IdP (Okta, Azure AD)
Benefits:
- Centralized authentication
- Department-level access control
- Comprehensive audit trails
- Custom retention policies
Marketing Agencies
For agencies with:
- Multiple client accounts
- White-label requirements
- Team across clients
Benefits:
- White-label dashboards
- Client-specific organizations
- Agency overview dashboard
- Separate client billing
Regulated Industries
For healthcare, finance, government:
- HIPAA compliance needs
- Data residency requirements
- Extended audit requirements
Benefits:
- Compliance certifications
- Data processing controls
- Custom data agreements
- Enhanced security
Getting Started with Enterprise
Contact Sales
- Go to zenovay.com/enterprise
- Fill out contact form
- Schedule demo call
- Discuss requirements
What to Prepare
Before your call, consider:
- Number of users needed
- SSO provider (Okta, Azure AD, etc.)
- Compliance requirements
- White-label needs
- Data retention needs
Implementation Process
Week 1: Discovery & Planning
├── Requirements gathering
├── Technical assessment
└── Implementation plan
Week 2-3: Configuration
├── SSO setup
├── Branding configuration
├── Team structure setup
└── Data migration (if needed)
Week 4: Testing & Training
├── User acceptance testing
├── Admin training
├── User onboarding
└── Go-live
Ongoing: Support & Optimization
├── Dedicated CSM
├── Quarterly reviews
└── Continuous improvement
Enterprise Security
Authentication Options
| Method | Best For |
|---|---|
| SAML 2.0 | Enterprise IdP integration |
| OAuth/OIDC | Modern cloud identity |
| Username/Password | Fallback option |
Security Controls
| Control | Description |
|---|---|
| Enforced MFA | All users must use MFA |
| Session Timeout | Auto-logout after inactivity |
| IP Allowlisting | Restrict by network |
| Device Trust | Approved devices only |
Audit & Compliance
| Feature | Details |
|---|---|
| Audit Log Retention | Extended (custom) |
| Log Export | SIEM integration |
| Real-time Data | API polling and live endpoints |
| Compliance Reports | SOC 2, HIPAA ready |
Enterprise Pricing
Custom Pricing
Enterprise pricing based on:
- Number of tracked websites
- Data volume
- Feature requirements
- Support level needed
What's Included
All Enterprise plans include:
- All Scale features
- SSO integration
- White-label option
- Dedicated support
- Custom onboarding
- Annual contract options
Contact for Quote
For pricing:
- Schedule call with sales
- Discuss requirements
- Receive custom proposal
- Negotiate terms
Enterprise Support
Support Channels
| Channel | Response Time |
|---|---|
| < 4 hours | |
| Phone | < 1 hour (critical) |
| Slack Connect | Real-time |
| Video Call | Scheduled |
Dedicated CSM
Your Customer Success Manager:
- Named point of contact
- Quarterly business reviews
- Proactive optimization
- Escalation path
Training Options
| Option | Description |
|---|---|
| Admin Training | SSO, security, management |
| User Training | Dashboard, reports, features |
| Developer Training | API, integrations |
| Custom Training | Your specific needs |
Migration to Enterprise
From Scale Plan
Upgrade path:
- Contact your CSM or sales
- Review new requirements
- Sign enterprise agreement
- Configure new features
- No data migration needed
From Other Analytics
Migration assistance:
- Historical data import
- Goal recreation
- User migration
- Parallel running period
Enterprise FAQ
Minimum Commitment?
Annual contracts standard, multi-year available with discounts.
Can We Try Enterprise Features?
Yes, enterprise trials available for qualified organizations.
How Long to Implement SSO?
Typically 1-2 weeks with IT coordination.
Is White-Label Extra?
Included in Enterprise plan.
What About SLA?
99.99% uptime SLA with credits for any breach.